Privacy Policy
Last updated: 1 January 2026
1. Introduction
Open Sound Studio respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, purchase event tickets, or use our services.
2. Information We May Collect
Depending on how you interact with our website, we may collect:Contact details, such as your name and email address, when you submit a form or contact us.Booking and ticket information, such as your name, email address, order details, and ticket information.Transaction-related information needed to manage purchases. Payment card details are generally handled by the relevant payment service provider rather than directly by Open Sound Studio.Technical information, such as your IP address, browser type, device information, and website usage data, where collected through website functionality, cookies, or analytics tools.Please do not send sensitive personal information through general contact forms.
3. How We Use Your Information
We may use personal information to:Respond to enquiries and provide requested services.Process and manage event bookings and ticket purchases.Send order confirmations, tickets, event updates, and other necessary service communications.Maintain and secure our website.Understand website performance and improve our services, where applicable.Send marketing communications when permitted by law and, where required, with your consent.You can unsubscribe from marketing emails using the unsubscribe link provided in the message.
4. Website Platform and Service Providers
Our website is hosted using Wix. We may rely on Wix and relevant third-party providers to operate the website, process payments, manage ticket purchases, deliver emails, and provide analytics or marketing tools.These providers may process information on our behalf or independently under their own privacy policies. We do not claim to control the privacy practices of independent third parties.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, security, preferences, analytics, and marketing, depending on the features and integrations enabled.Where required, we will request consent before using non-essential cookies or tracking technologies. You may also manage cookies through your browser and any cookie preferences available on our website.For more information, please read our Cookie Policy.
6. Data Sharing
We do not sell personal information to third parties. We may share relevant information with service providers that help us operate the website and provide our services, where necessary and lawful.We may also disclose information where required by law, to protect our rights, or to address security and fraud concerns.
7. Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining records, resolving disputes, and meeting legal obligations.We take reasonable steps to protect personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding.
9. International Processing
Because our website and service providers may operate in different countries, personal information may be processed or stored outside your country of residence. Where required, appropriate safeguards will be used for such transfers.
10. Children's Privacy
This website is not intended to knowingly collect personal information from children without the appropriate authorization where required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
12. Contact Us
For questions or requests concerning this Privacy Policy, contact:Open Sound StudioEmail: opensoundbusiness@gmail.com